Calling all change-seekers
Want to build the future of civic technology? Great, we want to hear from you.
Join us in building America's operating system
We're building the definitive constituent services platform for American government. We partner with agencies at every level, local, state, and federal, to deliver software worthy of the public it serves.
We started in Parks and Recreation at the local level. From there we expanded into state government, and today we're live at the federal level too. The work is wide by design: payments, applications, case management, benefits enrollment, and scheduling. The systems millions of people depend on every day, and that have been underserved by technology for decades.
We're looking for people who believe public services can be better, and who want to build them that way.
We started with an idea. But without our values it would be a pipe dream.
Collective Ownership
We don't hand things off — we see them through. Every person at Kaizen takes shared accountability for our outcomes, not just their piece of the work. When something goes wrong, we fix it together.
Assume Positive Intent
We approach colleagues, partners, and clients as people acting in good faith until demonstrated otherwise. Trust is our default. It makes hard conversations easier, collaboration faster, and relationships stronger.
Politics is not a criterion
We do not use political affiliation, ideology, or voting record as a hiring filter, a collaboration test, or a reason to walk away from work. We believe — with conviction — that you can disagree sharply with someone's worldview and still be fierce colleagues, honest partners, and people who genuinely like each other. A team that can hold that tension is stronger than one that screens it out.
Clarity is Kindness
Direct, honest communication — with clients, partners, and each other — is how we build trust and avoid the slow damage of ambiguity. We say the hard thing early and say it clearly. We'd rather be understood than comfortable.
Public Good is the Bar
Every project we take on must clear a single question: does this make life better for the people government is supposed to serve, and those who protect us? We apply this standard consistently — including when the answer requires courage to act on.
Agency over Compliance
We hire people who act on their instincts, ask hard questions, and know when to walk away from something they don't believe in. That kind of self-assurance — in our team and our clients — is what produces work worth standing behind.
Design is Everyone's Job
We believe that beautiful, intuitive software is not a luxury — it is how government technology earns trust. Kaizen is committed to building the most thoughtfully designed platforms in the public sector. Every person on the team shares accountability for this standard — not just designers, not just engineers, but everyone. If something looks or feels wrong, it is everyone's responsibility to say so.
Our benefits include
NYC-based HQ near Union Square
Various Stipends for Productivity, Professional Development, and more
Work with a world-class team of builders that share a common mission
Health/dental/vision insurance
Unlimited time off (and we actually expect you to use it)
401k plan