Get started

Our mission is to strengthen the link between residents and governments, one community at a time.

Why we exist

Every town, city, county, and state has its hidden gem.

But too often, residents find it hard to access them. The website (if there is one) isn’t clear, the booking flow takes ages, the payment processing doesn’t work… These are all pain points that we, as residents, face in our everyday lives. We’re here to change that.

We think it should be easy to access local services. Not clunky, slow, or downright frustrating. To do that, we’re working with city administrators to modernize outdated civic technology. Creating digital-first experiences that empower residents to enjoy their surroundings to the fullest. And, amongst all that, strengthening the link between communities and local governments.

Our supporters

Meet the Kaizen team

Nick Kosarek
Software Engineer
KJ Shah
Co-Founder & COO
Kelly Flathers
Product Design Lead
Lou Giacalone
Engineering Lead
John Puma
Chief of Staff
Mark Schnabel
Software Engineer
Linda Kung
Software Engineer
Jeff Goldberg
Account Executive
Kevin Stay
Account Executive - West Coast
Will Harrison
Account Executive - Central Region
Josh Zivot
Software Engineer
Jeremy Kaplan
Software Engineer
Maureen Boyer
Deployment Strategist
David Jones
Proposal Manager
Alan Johnson
Software Engineer
Nick Kosarek
Software Engineer
Daman Chatha
Product Designer
Alyssa Placa
Recruiting Lead
Katie Barton
Business Development Representative
Stephen Kao
Software Engineer
Nishad Pasricha
Deployment Strategist
Tywen Kelly
Software Engineer
Connie Wang
Software Engineer
Angelo Ramos
Software Engineer
Jared Carrow
Customer Success Manager
Grace Gama
Business Development Representative
Zach WIlner
Principal Data Analayst

Join our small but mighty team

We’re a young startup with big ambitions. Check out our open roles and learn more about building the future of civic technology.

Check out our NYC HQ

Located conveniently in Flatiron near Union and Madison Square, we're creating a space for the Kaizen team to collaborate and grow.