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About Masthead

Kaizen exists to restore citizens' trust in American public services.

Why we exist

What if government worked as well as the software you use every day?

Government is part of everyday life.

It shapes the morning commute, the campsite reservation, the license in your wallet, the passport in your drawer. A thousand quiet interactions, each one a small test of whether the system is working for you.

Too often, it isn't. The website won't load. The form won't submit. The payment won't go through. We've all come to expect it.

We don't accept it. So we're building what government software should have been all along. Modern, fast, human. Built alongside the people who run these critical services, for the people who depend on them. Because every interaction is a chance to rebuild trust, one click at a time.

Our supporters

Meet the Kaizen team

Nikhil Reddy
Co-Founder & CEO
KJ Shah
Co-Founder & COO
John Puma
Chief of Staff
Michael Atkinson
Head of Sales
Mac Marrone
Mac Marrone
Head of Customer Operations
Lou Giacalone
Engineering Lead
Alyssa Placa
Recruiting Lead
David Jones
Proposal & Capture Lead
Kevin Dennehy
Strategic Finance Lead
Jeff Goldberg
Account Executive
Maureen Boyer
Deployment Strategist
Daman Chatha
Senior Product Designer
Jared Carrow
Customer Success Manager
Zach Wilner
Principal Data Analyst
Steven
Steven Huynh
Senior Engineer
Matt
Matt Abrams
Proposal Writer and Capture Strategist
Patrick Hoyt
Quality Engineer
Vivian Ellis
Vivian Ellis
Deployment Strategist
Ivy
Ivy Li
Senior Designer
Kara Vohra
Deployment Strategist
Margo Mitchell
Deployment Strategist
Nico Turk
Deployment Strategist
Shaham Noorani
Forward Deployed Software Engineer
Megan McCaffrey
Regional Account Executive
Luis Avila
Senior Recruiter
Chelsea Friedberg
Regional Account Executive
A smiling man with a beard, dark hair, and a plaid shirt.
Michael Salib
Deployment Strategist
A young man with curly hair and a mustache smiles in a navy suit and red tie against a gray background.
Christopher Johnson
Data Engineer
Headshot of a smiling man with dark hair, wearing a gray blazer and checkered shirt.
Sean O'Donnell
Sr. Director of Growth
Smiling person with glasses, a green frog hat, and blue jacket, under a clear umbrella and green foliage.
Jamie Goodin
Software Engineer

Join the team building for American institutions

We're hiring across engineering, design, product, and go-to-market. Come build the software behind American institutions.

Check out our NYC HQ

NY HQ

Located conveniently in Flatiron near Union and Madison Square, we're creating a space for the Kaizen team to collaborate and grow.

Team
team