# Tolls
> Give drivers a simple way to pay, dispute, and manage tolls online. Give your team real-time visibility into transactions, violations, and revenue.

# Toll management for modern infrastructure
> Tolls

Give drivers a simple way to pay, dispute, and manage tolls online. Give your team real-time visibility into transactions, violations, and revenue.

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- **Fewer unpaid tolls**: Mobile-friendly payments and automated notices help resolve balances before they become violations.
- **Less manual processing**: Automate transaction matching, violation workflows, and payment reconciliation. Free your team from spreadsheets and batch files.
- **Reduce disputes**: Clear account portals, transparent charges, and easy dispute flows mean fewer calls and fewer contested transactions.
- **Full visibility into toll operations**: Track transactions, violations, disputes, and revenue across every lane, plaza, and corridor from one dashboard.

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## A toll experience built for driver needs

### Online account management

Drivers create accounts, link vehicles, manage transponders, and set up auto-replenishment in minutes.

### Pay tolls & balances online

Pay outstanding tolls, replenish prepaid accounts, and resolve violations from any device.

### Dispute & appeal charges

A guided flow lets drivers submit disputes with supporting documentation. No phone calls required.

### Real-time trip & transaction history

Drivers see every trip, charge, and payment in one place. Clear records reduce confusion and repeat inquiries.

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- **Automated transaction processing**: Match transponder reads, plate images, and payments automatically.
- **Violation management**: Configure escalation rules, notice schedules, and penalty structures.
- **Account and fleet management**: Support individual drivers, commercial fleets, and rental agencies from one system.
- **Reporting and revenue oversight**: Pull reports by corridor, plaza, time period, or account type.

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## Payments built for toll-scale volume

Toll transactions run 24/7 and add up fast. Kaizen handles prepaid accounts, post-paid billing, violation payments, and auto-replenishment with PCI-compliant infrastructure and automated reconciliation.

- Explore Payments

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## Connects to the infrastructure you already operate

Kaizen integrates with RFID and transponder systems, license plate recognition cameras, interoperability clearinghouses, and financial systems so data flows in real time without manual handoffs.

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### Transponder-based tolling

Account management, auto-replenishment, and trip history for E-ZPass and regional transponder programs.
### Pay-by-plate

Plate lookup, invoice generation, and online payment for drivers without transponders.
### Violation processing

Automated notices, escalation workflows, and dispute resolution for unpaid tolls.
### Managed lanes & express tolling

Dynamic pricing display, usage tracking, and account integration for HOT and express lanes.